“你(ni)好，我想(xiang)找抄(chao)表員(yuan)(yuan)黃仁娣同(tong)志”。近(jin)日，一位用戶迎門走進自來水營(ying)業廳(ting)，想(xiang)要(yao)當面感(gan)謝公(gong)司抄(chao)表員(yuan)(yuan)黃仁娣同(tong)志。

經了(le)(le)解，該用(yong)(yong)(yong)戶名叫邱(qiu)雨庚，因工作關系，長居外(wai)地(di)，其位于南城后(hou)門前黌興巷的(de)房子長期出租。今年8月7日，抄表員黃(huang)仁(ren)娣(di)(di)例行抄表時(shi)，發現(xian)該用(yong)(yong)(yong)戶月用(yong)(yong)(yong)水(shui)量(liang)(liang)(liang)存在(zai)(zai)異(yi)(yi)(yi)常情況，相(xiang)比之(zhi)前每月用(yong)(yong)(yong)量(liang)(liang)(liang)增加20噸水(shui)量(liang)(liang)(liang)。為(wei)此(ci)，黃(huang)仁(ren)娣(di)(di)第一時(shi)間(jian)撥(bo)通(tong)電話聯系用(yong)(yong)(yong)戶，并(bing)告知其水(shui)量(liang)(liang)(liang)異(yi)(yi)(yi)常，叮(ding)囑注意檢查(cha)家(jia)(jia)中用(yong)(yong)(yong)水(shui)設施是(shi)否存在(zai)(zai)漏(lou)水(shui)情況。邱(qiu)先(xian)(xian)(xian)生(sheng)(sheng)因工作繁忙，不在(zai)(zai)龍巖市區，且認為(wei)相(xiang)差不多并(bing)未(wei)在(zai)(zai)意。到了(le)(le)9月，黃(huang)仁(ren)娣(di)(di)例行抄表工作時(shi)發現(xian)邱(qiu)先(xian)(xian)(xian)生(sheng)(sheng)家(jia)(jia)中水(shui)量(liang)(liang)(liang)仍(reng)舊(jiu)異(yi)(yi)(yi)常，且比上月又增加了(le)(le)20噸，為(wei)減(jian)少用(yong)(yong)(yong)戶損失(shi)，立(li)即撥(bo)打電話再(zai)次(ci)提醒(xing)邱(qiu)先(xian)(xian)(xian)生(sheng)(sheng)。接連接到提醒(xing)的(de)邱(qiu)先(xian)(xian)(xian)生(sheng)(sheng)，抽空回了(le)(le)趟家(jia)(jia)檢查(cha)，發現(xian)是(shi)家(jia)(jia)中三(san)角閥(fa)損壞(huai)導致漏(lou)水(shui)。現(xian)三(san)角閥(fa)已更(geng)換，避免(mian)了(le)(le)漏(lou)損現(xian)象繼續(xu)發生(sheng)(sheng)。為(wei)此(ci)，邱(qiu)先(xian)(xian)(xian)生(sheng)(sheng)特地(di)親(qin)自前往(wang)我司，當面(mian)表示感謝黃(huang)仁(ren)娣(di)(di)同志的(de)用(yong)(yong)(yong)心服務，表示被(bei)自來(lai)水(shui)公司員工熱情服務的(de)工作作風所(suo)感動，實名點贊。

（自來水公司）